Console Games

Please search the Frequently Asked Questions below. If you need to contact Customer Support, just click on the "Contact Us" button below. Remember: look for your question first, as you may need to provide some information when you contact us!


PlayStation® 2


What PopCap titles are available at the moment?

The following title is available:

"PopCap Hits, Volume 1" which contains:

  • AstroPop
  • Bejeweled 2

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What do I need to play my game?

You will need a PlayStation®2 controller inserted into controller port 1.

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How do I save my game progress?

You will need a memory card (8MB) (for PlayStation® 2) inserted into memory card slot 1. PopCap Hits Volume 1 supports autosave which can be enabled in the options menu or pause menu of either game.

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I have a question about my console or other PlayStation 2 games.

We have provided link for further support: http://www.us.playstation.com/Support/PS2v.

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PlayStation® 3


What PopCap titles are available at the moment?

The following titles are available now from PlayStation® Network:


  • Bejeweled 2
  • Zuma

The following games are "Coming Soon"!


  • Feeding Frenzy
  • Heavy Weapon
  • Peggle

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What do I need to play my game?
You will need a PLAYSTATION®3 system, a PlayStation®Network Account and a Broadband Internet connection.

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How do I save my game progress?
All PopCap titles will autosave your progress throughout the game.

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I have a question about my console or other PLAYSTATION®3 games.
We have provided link for further support: http://www.us.playstation.com/Support

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Nintendo DS™


What PopCap titles are available at the moment?
The following titles are available:
  • Bookworm - coming mid December 2009!
  • Mystery P.I. - Portrait of a Thief
  • Amazing Adventures The Forgotten Ruins
  • Peggle Dual Shot
We are working on other great PopCap titles - watch this space for updates!

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What do I need to play my game?
You will need a Nintendo DS or Nintendo DS Lite with a stylus.

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How do I save my game progress?
Your progress in a game is saved upon exiting, though we always recommend exiting to the main menu instead of just turning off the power.

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I have a question about my Nintendo DS/non-PopCap games.
We have provided a link for further support:
http://www.nintendo.com/consumer/systems/selectds.jsp

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Nintendo DSiWare™


What PopCap titles are available at the moment?

The following Popcap titles will be available soon for download from the Nintendo DSiWare Shop:


  • Bejeweled Twist
  • Bookworm

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Where can I purchase these games?
You can purchase PopCap DSiWare™ games in the Nintendo DSiWare™ Shop. Browse the list right from your Nintendo DSi™ device, then download them wirelessly using Nintendo DSi Points™.

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What do I need to play my game?
You will need a Nintendo DSi™.

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What do I need to get a game?

In order to connect to Nintendo DSi Shop, you will need a broadband Internet connection and a compatible router. The first time you connect, you will need to agree to the terms of the user agreement in order to access Nintendo DSi Shop. You will also need Nintendo DSi Points.


Please visit http://www.nintendo.com/ds/dsiware for further information.

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How do I save my game progress?
Your progress in a game is saved upon exiting, though we always recommend exiting to the main menu instead of just turning off the power.

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I have a question about my Nintendo DSi™, Nintendo DSi™ Shop, Nintendo DSi Points™ or non-PopCap games.
We have provided a link for further support: http://www.nintendo.com/ds/dsiware.

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Xbox 360™


What PopCap titles are available at the moment?

The following titles are available on Xbox LIVE Arcade:

  • Astropop
  • Bejeweled 2
  • Feeding Frenzy
  • Feeding Frenzy 2
  • Zuma
  • Heavy Weapon
  • Peggle
  • Peggle Nights

The following titles are available for purchase from our site www.popcap.com or in a store near you!


"PopCap Arcade Volume 1" which contains:

  • AstroPop
  • Bejeweled 2
  • Feeding Frenzy
  • Zuma

"PopCap Arcade Volume 2" which contains:

  • Feeding Frenzy 2
  • Heavy Weapon
  • Peggle

"PopCap Hits, Volume 2" which contains:

  • Feeding Frenzy 2
  • Heavy Weapon
  • Peggle

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What do I need to play my game?
You need an Xbox 360, Xbox 360 controller, a storage device (Xbox 360 Hard Drive or Xbox 360 Memory Unit), and a gamer profile to play these games.

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Why doesn't the PopCap Arcade game launch straight away?
When you insert the game, please wait for Xbox LIVE Arcade to launch. There you can select your game for play from the dashboard by selecting My Arcade Games and then selecting which game you would like to play. The games from the PopCap Arcade disc will have disc icons next to them.

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Can I copy my game from the disc to the Xbox 360® Hard Drive or an Xbox 360® Memory Unit?

This is not possible. Please insert the disc to play the game(s).

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Prior to purchasing PopCap Arcade Volume 1, I already downloaded one or more of the games on Xbox LIVE Arcade. Will I start a new game?

No; whether you select the pre-existing game on your hard drive or the game with the Disc logo, your previous progress in the game will load. If the version of the game in you hard drive is a trial version, then you must launch the game from the icon with the disc logo next to it to access all the features of the game.

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How do I get into or move between the games?

Each of the games' main menus has an option called "Return to Arcade". This will take you back to the Xbox LIVE Arcade section of the dashboard. Alternatively, you may press the Guide button to bring up your Xbox 360 Guide and then press the Y button to return to the dashboard.

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I have purchased PopCap Arcade Volume 1 for Xbox 360®. Can I delete previous versions of the games from my hard drive?

Yes. Since your progress information is saved with your user profile, you can safely delete previous versions of the game from your hard drive without losing your save-game data.

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I have a problem purchasing PopCap Xbox LIVE Arcade through Xbox LIVE Arcade, or applying my Microsoft Points?

Please contact Xbox 360 Customer Support www.xbox.com/support.

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I have a question about purchasing Microsoft Points.

Please contact Xbox 360 Customer Support www.xbox.com/support.

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I have a question about my console/non-PopCap games or Xbox LIVE account.

Please contact Xbox 360 Customer Support www.xbox.com/support.

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General FAQ


Where can I purchase these versions?

These games are available for purchase on disc from www.popcap.com.

Alternatively, please visit your local store stocking Nintendo DS, Xbox 360 or PlayStation® 2 games. If the game is not available at this time, your store should be able to place an order for you.

You may also purchase PopCap titles on Xbox LIVE Marketplace for use on Xbox LIVE Arcade.

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I am not in the USA, can I purchase the Nintendo DS, Xbox 360 or PlayStation® 2 games from your site?

As Xbox 360 and PlayStation 2 are region specific, these games are currently only available to customers in the USA and Canada. We are working with publishers/distributors outside the USA to bring these products to you but at the moment do not have a date of release available.

Nintendo DS games are not region specific and we are working with international shipping companies and distributors to get our games to you!

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When will you ship more of your titles?

We are working on developing more titles for use with Nintendo DS, Xbox 360 and PlayStation® 2 and will update this page with information on new releases. Stay tuned!

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The game is skipping, not playing or I get a "Disc Read Error".

Please remove the disc and check it for marks or scratching. Clean the disc with a suitable product, recommended for use with discs.

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I receive a "This disc is unreadable" error message.

Refer to the instructions above, and if possible, try the disc on another PlayStation® 2 or Xbox 360. You may also try shutting down and restarting your console. Please contact PopCap Games Customer Support regarding faulty discs.

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When will you port your games to other consoles?

We're hard at work on porting our games to virtually every console and handheld platform on the planet!

Our upcoming plans include Sony PS2, Xbox 360, various Nintendo platforms, as well as more games for mobile phones, BlackBerry and other portable devices. Stay tuned to our web site http://www.popcap.com or sign up to our Newsletter for news and updates!

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